IMPORTANT NOTE: Because we have closed our store and reduced our staff and offerings, we now only service a few brands in which we specialize.

Our Service Policy

The Offshore Store (the Company) is happy to provide troubleshooting and corrective measures related to a suspect unit and/or system. The Company's time and expenses related to such actions are the responsibility of the requesting party (the Customer). Should a problem be found that is covered by the warranty of a party for whom the Company acts as a warranty service provider, the Customer shall be responsible for any portion of the Company's time and expenses not paid by the warranting party.

The following table lists most of the brands that we service.  Please ask us if you have an item from a manufacturer not listed here, as this is not a comprehensive listing.


 Non-Warranty Service 

 Warranty Service  

  Alternative Source  .

Alpha Marine Systems Yes Yes 
Autohelm Yes Yes 
Balmar No No 
B&G (Brookes & Gatehouse) Yes* Yes* 
Datamarine No NoDMI Marine
Filtration Concepts No No 
Fischer Panda No NoSelene Yacht Service
Furuno No No 
Garmin No No 
Globalstar No No 
Icom Yes* Yes* 
JRC No No 
KVH Yes* Yes 
Lowrance No No 
Lewmar No NoSausalito Marine
Magnum No No 
Mastervolt No No 
Nobeltec Yes No 
Nauticomp No No 
Ocens No No 
Raymarine Yes Yes 
Sea Frost No No 
Sea Recovery No NoYacht Masters NW
Simpson-Lawrence No NoSausalito Marine
Simrad Yes* Yes* 
Victron Energy Yes Yes 

*Service for this brand may be limited.

If you would like to have us service your item, you may call or E-mail to arrange a time to drop it by our office, or ship it to our address to the attention of the Service Department.

Copyright 2009 The Offshore Store PO Box 9480 Seattle, WA  98109 USA Phone +1-206-632-3025 FAX +1-206-632-0971